Legal
Privacy Policy
This policy describes how 10erdokan collects, uses, and protects your information when you shop or contact us.
What we collect
We collect the details you give us at checkout or in your account: name, phone, email, delivery address, order history, and support messages. Payment partners process card and mobile-wallet data — we do not store full card numbers.
How we use it
We use your information to fulfil orders, send tracking and account emails, handle tickets and refunds, prevent fraud, and improve the store. We may send offer emails if you subscribed. You can unsubscribe at any time.
Who we share it with
We share only what is needed with courier partners, payment gateways, and tools that help us run the shop (such as SMS or email). We do not sell your personal information.
Cookies
Cookies keep you signed in, remember your cart, and help us understand how the site is used. You can block cookies in your browser, but checkout may not work correctly.
How long we keep data
Order records are kept as long as needed for accounting, warranty, and legal reasons. You can ask us to update or delete account data that we no longer need to keep.
Your choices
You can edit your account details, close tickets, and contact us to request a copy of your data or to ask a privacy question.